We value your privacy. This page describes the type of information that we collect and how it is used, and what measures we take to keep the information safe. We’ve written it down in a plain language so it’s easy to follow.
By using our website (chapter-living-uae.com), you are accepting the terms outlined in this policy.
Who We Are
Chapter Living Real Estate is based in Dubai. We deal with buyers, sellers, renters and investors all over the UAE real estate market. If you have any questions, please contact us directly regarding anything on this page.
Ø Contact: ahmedelmalky@chapter-living-uae.com
Ø Phone: +971 52 346 1240
Ø Location: Dubai, United Arab Emirates
The Information We Collect
We gather information about you when you contact us or when you request a quotation, as well as automatically through your use of our website.
Information You Provide
- Full name, email address, and phone number submitted via contact or quotation forms
- Property preferences, budget ranges, and enquiry details
- Any other information you voluntarily share with our team
Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on site
- Referring URLs and device information
- Cookies and similar tracking technologies
How We Use Your Information
We primarily use it to communicate with you. If you have already given a query, we want to give you something that is really useful, not a standard response.
In addition, we employ it to recommend properties that actually meet your requirements. If you have selected to receive the updates, you will occasionally receive updates on new listings or services. You can opt out at any point.
One thing we won’t sell your data or hand it to people who have no legitimate reason to have it.
Cookies
Our site uses cookies. They’re small files that help the website remember your visit and function properly.
You can switch them off through your browser settings. A few things on the site might behave differently if you do, but that’s entirely your choice.
Data Sharing
We may share your information with:
- Trusted service providers who assist in operating our website and delivering our services (under strict confidentiality agreements)
- Legal authorities if required by UAE law or regulatory bodies
- Partner developers or property agencies only with your prior consent
Data Retention
We keep your personal information for as long as it is necessary to meet the purpose for which it was collected or as required by applicable law. It is securely deleted when no longer needed.
Your Rights
Under applicable UAE data protection regulations, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data where it is no longer required
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at ahmedelmalky@chapter-living-uae.com.
Third-Party Links
Some pages on our site link out to other websites. We do not have any control over those sites and are unable to guarantee how the sites treat your data. Before giving them any information, you should read their privacy policy first.
Security
We adopt reasonable technical and organizational measures to safeguard your data against unauthorized access, loss or misuse. No system is 100% secure, but we take data protection seriously.
Updates to This Policy
We will update this page in future, when something needs to be changed. The date on top is the latest version. We would recommend that you check it now and again, particularly if you are a repeat visitor.
Reach Us
Please contact us if you have any questions or concerns about this Privacy Policy.
Chapter Living Real Estate
Dubai, United Arab Emirates
Email: ahmedelmalky@chapter-living-uae.com
Phone No. +971 52 346 1240